Terms of Service

1. Acceptance of Terms

By accessing or using Speak to Genie's AI phone assistant service, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our service.

2. Service Description

Speak to Genie provides an AI-powered phone assistant service that includes:

• Automated phone answering with AI-powered voice assistant
• Real-time voice recognition and natural language processing
• Appointment scheduling and management
• SMS notifications to customers and business owners
• Integration with Google Calendar and Microsoft Calendar

3. Account Registration and Security

• You must provide accurate, current, and complete information during registration
• You are responsible for maintaining the security of your account credentials
• You are responsible for all activities that occur under your account
• You must notify us immediately of any unauthorized access to your account

4. User Responsibilities

As a user of our service, you agree to:

• Use the service only for lawful purposes
• Not infringe on the intellectual property rights of others
• Not attempt to disrupt, damage, or abuse our service
• Provide accurate information for AI training and customer interactions
• Comply with all applicable laws and regulations regarding phone communications

5. AI Service Limitations

Our AI assistant is designed to handle common customer service scenarios. However, AI may not be suitable for all situations. You acknowledge that: (a) AI responses may not always be perfect or accurate, (b) Complex queries may require human intervention, (c) AI training requires ongoing improvement, and (d) You are responsible for monitoring AI performance and quality.

6. Fees and Payment

• Service fees are based on your selected subscription plan
• Additional charges may apply for usage beyond plan limits
• Payment is due according to your billing cycle
• Refunds are subject to our refund policy

7. Intellectual Property

All rights, title, and interest in and to the service, including all software, technology, and AI models, are owned by Speak to Genie. You are granted a limited, non-exclusive, non-transferable license to use the service.

8. Data Privacy and Security

Your use of our service is also governed by our Privacy Policy. Please review our Privacy Policy.

9. Termination

We reserve the right to suspend or terminate your account at any time for violation of these terms, non-payment, or any other reason. Upon termination, your right to use the service will immediately cease.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SPEAK TO GENIE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.

12. Modifications to Terms

We reserve the right to modify these Terms of Service at any time. We will notify users of any material changes. Your continued use of the service after changes constitutes acceptance of the modified terms.

13. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of your jurisdiction, without regard to its conflict of law provisions.

14. Contact Information

If you have any questions about these Terms of Service, please contact us: